Submit a Web Deletion Request

If you cannot access the app, use this form to initiate the process.

What Happen Next?

Our security team validates your request within 24 hours.
The deletion process typically takes 3–7 working days.
You’ll receive a confirmation email once the request is complete.

Data Transparency

Personal profile, identity records, and activity logs are permanently purged.
Financial transaction data is retained for tax and legal compliance.
Booking history required for statutory records may be retained under regulations.

Important Notes

Account deletion is irreversible. Once processed, your data cannot be recovered. Please ensure you have backed up any necessary information before submitting. One request per account only; duplicate requests may delay the process

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